Terms of Service
SUPERBLOOM STYLE LLC
TERMS OF SERVICE
Last Updated: 05/16/2025
These Terms of Service (“Terms” or “Agreement”) govern your access to and use of the website located at www.superbloomstyle.com and any of its subdomains (the “Website”), including your purchase of physical goods, use of digital downloads, interaction with affiliate-linked products, and engagement with any other content, communications, or services offered by Superbloom Style LLC (“Company,” “we,” “us,” or “our”).
By accessing the Website, purchasing any products, or interacting with our materials in any way, you agree to be legally bound by these Terms, as well as our Privacy Policy, Website Terms of Use and Site Disclaimer, which are incorporated herein by reference.
1. General Purpose
These Terms are entered into between you (“you,” “your,” or “User”) and Superbloom Style LLC, a California limited liability company. They apply to all purchases of products (whether physical or digital), access to downloadable or third-party content, use of affiliate links, and any other interaction with the Company through the Website or in person. The Company and User may be referred to individually as a “Party” and collectively as the “Parties.”
By clicking “Add to Cart,” “Buy Now,” or any similar phrase on the Website, submitting payment, accessing content, or using any functionality of the Website, you confirm that you have reviewed these Terms and agree to be legally bound by them.
These Terms, together with any applicable order confirmation and our related policies (including our Privacy Policy, Website Terms of Use, and Site Disclaimer), constitute the entire agreement between you and the Company regarding your purchases and use of the Website. Any terms you attempt to submit in a purchase order, message, or otherwise are expressly rejected and shall have no legal effect unless accepted in writing by an authorized representative of the Company.
2. Product Availability & Fulfillment
Superbloom Style LLC offers a curated selection of products including, but not limited to, home décor items, candles, soaps, stationery, accessories, apparel, and digital downloads (collectively, “Products”). Product availability may vary, and we reserve the right to modify our offerings at any time without notice.
Some Products, particularly those that are printed or made to order, are fulfilled and shipped by third-party partners. Fulfillment times may vary depending on the type of product, production method, and destination. Estimated shipping and delivery dates provided at checkout or in your Order Confirmation are estimates only and are not guaranteed. You will receive a shipment notification with tracking details when your order is fulfilled and shipped.
We may ship orders in multiple packages depending on product availability and production timelines. Each shipment will be considered a separate sale, and you are responsible for payment for all shipped items.
If a Product is labeled as “pre-order” or “presale,” fulfillment and delivery timelines will be outlined in the product description. While we strive to meet estimated delivery timelines, delays may occur, and the Company reserves the right to determine, in its sole discretion, whether a refund or store credit is appropriate in the event of significant delays.
You are responsible for ensuring that all shipping information provided at checkout is accurate and complete. If delivery is delayed or unsuccessful due to your failure to provide accurate information or accept the shipment, the Products will be considered delivered, and we may charge additional fees for re-delivery or storage. You assume responsibility for any loss or damage caused by such errors.
We cannot guarantee continuous availability of any item, and inclusion of a Product on the Website does not guarantee that it will be in stock at the time of your order. In the event a Product is unavailable after you place your order, we will notify you and either issue a refund or offer a substitute, at our discretion.
For fulfillment or tracking issues, please contact us at operations@superbloomstyle.com within 7 days of the expected delivery date.
For additional shipping details, please see our Shipping page.
3. Product Use & Safety
Certain Products sold by Superbloom Style LLC, including but not limited to candles, soaps, and other handmade or home-use items, are intended for personal use in accordance with their labeled instructions and any safety guidance provided on the Website or included with the Product.
By purchasing or using these Products, you acknowledge and agree to the following:
A. You are solely responsible for reading and following all instructions, warnings, and safety information associated with the Product;
B. You will use the Product only as intended and in accordance with applicable local laws and regulations;
C. You understand that certain ingredients or materials may cause allergic reactions or sensitivities, and it is your responsibility to review ingredient or material disclosures before use;
D. You will take appropriate precautions when using candles or flammable items, including never leaving them unattended and keeping them away from children, pets, and combustible materials;
E. You assume full responsibility for the safe use, storage, and disposal of all Products.
Superbloom Style LLC disclaims any and all liability for injuries, damages, losses, or claims resulting from your misuse of a Product, failure to follow instructions, or improper storage or handling. Our Products are not intended for medical use or treatment, nor are they FDA approved unless specifically stated.
If you experience an adverse reaction or have concerns about the safe use of a Product, please discontinue use immediately and consult with a qualified professional.
4. Pricing, Promotions, and Payment Terms
A. Sales Price & Order Confirmation. All prices for Products (“Sales Price”) are listed in U.S. Dollars (USD) and will be confirmed in your Order Confirmation. If a price is not listed in the Order Confirmation, the Sales Price will be the price published on the Website at the time of purchase. We reserve the right to correct any pricing errors and to cancel any order (in whole or in part) where a pricing mistake has occurred. Inclusion of a Product on the Website does not guarantee availability or accurate pricing at the time of order. Applicable sales taxes or other fees may be added to your total at checkout based on your shipping location and applicable law. You are solely responsible for payment of any such taxes or fees.
B. Promotions & Discounts. From time to time, we may offer promotions, discounts, limited-time offers, or other incentives (“Promotions”). Promotions may be offered through the Website, social media, email campaigns, or other channels. These offers are subject to change or termination at any time, at our sole discretion, and are not guaranteed to be available when you place your order. Unless otherwise stated, Promotions cannot be combined with other offers, applied retroactively to previous purchases, or exchanged for cash or store credit. Any Promotion is void where prohibited by law.
C. Payment & Billing Authorization. By submitting payment for a Product, you represent and warrant that:
a. You are authorized to use the payment method provided (“Authorized Payment Method”);
b. You authorize us to charge your Authorized Payment Method for the full amount of your order, including shipping, taxes, and any applicable fees;
c. You grant us permission to share your payment details with third-party payment processors to facilitate the transaction;
d. You agree to pay all charges incurred through the Website at the rates in effect at the time of purchase;
e. If a Product was provided under a trial-period or promotional access, you authorize us to charge your payment method at the end of the trial period unless you cancel prior to the cutoff date.
D. Transaction Limits & Right to Refuse Orders. We reserve the right, in our sole discretion, to refuse or cancel any order for any reason, including errors in pricing or availability, or where fraud or abuse is suspected. We may also limit quantities per customer, payment method, or billing/shipping address. All purchases are for personal, non-commercial use only. The resale or redistribution of our Products without our written consent is strictly prohibited. If you are interested in wholesale or resale arrangements, please contact us at operations@superbloomstyle.com.
5. Product Accuracy & Inspection
We strive to ensure that all content, images, and information presented on the Website are accurate and up-to-date. However, the information displayed may occasionally contain errors, inaccuracies, or omissions relating to Product descriptions, pricing, specifications, promotions, or availability. We reserve the right to correct any such errors at any time, without prior notice, and to update or modify Website content as needed. This includes the right to cancel or refuse any orders placed for a Product listed with incorrect information.
While we make every effort to accurately represent the colors and textures of our Products, the actual appearance may vary depending on your device’s screen settings. As such, we cannot guarantee that your device will display colors precisely as they appear in person.
Upon delivery, you are responsible for promptly inspecting the Products to confirm they match your order. If you believe you have received an incorrect, defective, or otherwise nonconforming item (“Nonconforming Product”), you must notify us in writing at operations@superbloomstyle.com within seven (7) days of receipt (the “Inspection Period”) and provide clear documentation or photos of the issue. Failure to report within this time will constitute acceptance of the Products.
If we verify that a Product is nonconforming, we will, at our sole discretion and as your exclusive remedy: replace the item with a conforming Product at no additional cost to you, or issue a refund or store credit for the affected item(s), including any shipping costs paid.
We are not responsible for any issues reported after the Inspection Period or for Products damaged due to misuse, improper care, or accidents after delivery.
6. Returns, Refunds & Exchanges
We want you to love your purchase. If you’re not fully satisfied with your Product, please review the guidelines below to determine whether your item may be eligible for a return, refund, or exchange.
A. Return Policy. We currently do not accept returns or exchanges for change of mind. All sales are considered final unless the Product is received damaged, defective, or materially different from what was described. If your order qualifies for a return, you must contact us at operations@superbloomstyle.com within 7 days of delivery to initiate the process. Returned items must be unused, in their original condition and packaging, and accompanied by proof of purchase. We reserve the right to reject returns that do not meet these criteria.
B. Non-Returnable Items. The following items are not eligible for return or refund:
a. Personalized, customized, or made-to-order products
b. Digital downloads or virtual goods
c. Sale items, final sale items, or gift cards
d. Items returned after the specified return window
C. Damaged or Defective Products. If you receive a damaged or defective Product, please email us within 7 days of receipt with your order number, a description of the issue, and clear photos showing the defect. We may, at our discretion:
a. Replace the item at no cost to you
b. Issue a refund or store credit
You will not be responsible for return shipping costs for defective or incorrect items. For Products fulfilled by third-party suppliers (such as print-on-demand items), return and replacement eligibility is subject to the policies of those partners.
D. Refunds. If your return is approved, your refund will be issued to your original payment method, typically within 10 business days after we receive and inspect the returned item. We are not responsible for delays caused by your payment provider. Shipping and handling charges are non-refundable unless the return is due to our error or a defective item.
E. Chargebacks. By purchasing through the Website, you agree to follow our refund and return procedures before initiating a chargeback with your bank or payment provider. If you dispute a charge without first contacting us at operations@superbloomstyle.com and giving us an opportunity to resolve the issue, we reserve the right to dispute the chargeback and present these Terms, along with your order information, as evidence. Initiating a chargeback without valid cause or contrary to our stated policies may be considered a breach of these Terms and may result in your access to the Website being suspended or terminated.
7. Intellectual Property
All content, products, branding, and materials made available through the Website, including but not limited to images, text, graphics, product designs, packaging, logos, and digital downloads, are the exclusive property of Superbloom Style LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Some Products offered through the Website may include vintage or third-party manufactured items. Superbloom does not claim ownership over the original copyright or intellectual property in these externally sourced products. All third-party product names, trademarks, or branding remain the property of their respective owners and are used solely for descriptive or resale purposes.
Nothing in these Terms transfers any intellectual property ownership to you. You are granted a limited, non-exclusive, non-transferable license to access and use the Website and any purchased Products for personal, non-commercial use only.
You may not reproduce, modify, distribute, display, reverse engineer, resell, or otherwise exploit any part of the Website content, packaging, or custom designs developed by Superbloom without our express written permission. Modifying or repurposing any Product does not grant you ownership or the right to market or sell the altered item under Superbloom’s branding.
8. User Content
Certain features of our Website or associated social media platforms may allow you to upload, post, or share content including reviews, images, videos, or messages (“User Content”). By submitting or sharing any User Content via our Website, social media channels, or communication platforms (collectively, “Communication Platforms”), you agree to the following:
A. You are solely responsible for your User Content and its accuracy.
B. You agree not to post anything unlawful, defamatory, obscene, harassing, or otherwise objectionable.
C. You may not impersonate others or misrepresent your identity.
D. Your content must not infringe on any third party’s intellectual property or privacy rights.
We reserve the right, but not the obligation, to monitor, remove, or modify any User Content at our sole discretion. Superbloom Style LLC assumes no liability for User Content submitted by you or any third party, and you understand that your contributions may be visible to the public.
9. Feedback & Submissions License
We welcome your feedback, testimonials, suggestions, images, tags, and other contributions (collectively, “Submissions”) related to our Website, Products, or brand. By submitting any Submissions, you grant us an unrestricted, irrevocable, perpetual, worldwide, royalty-free license to use, display, reproduce, distribute, and adapt such Submissions for any lawful business purpose, including marketing, advertising, and promotional use, without compensation to you.
You understand and agree that:
A. Submissions are not confidential or proprietary.
B. We may use your name, likeness, and public social media handles in connection with the Submissions as allowed by law and our Privacy Policy.
10. No Warranties or Guarantees
All Products, content, and services provided by Superbloom Style LLC, including any third-party manufactured or fulfilled items, are offered strictly on an “as-is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including but not limited to:
A. Implied warranties of merchantability,
B. Fitness for a particular purpose,
C. Title or non-infringement,
D. Or any warranties arising out of course of dealing or usage of trade.
We do not warrant that any Product, content, or feature of the Website will be error-free, uninterrupted, or suitable for your particular needs or circumstances. All use of our Products and Website is at your own risk.
Products that are made, packaged, or supplied by third parties may contain materials or components outside of our control. We do not make any warranty with respect to these third-party products, even if they are sold or distributed through our Website.
11. Limitation of Liability
To the maximum extent permitted by law, Superbloom Style LLC, its affiliates, officers, employees, agents, and licensors shall not be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, data loss, or reputational harm, even if we were advised of the possibility of such damages.
This limitation applies regardless of the cause of action, whether based in contract, tort (including negligence), strict liability, or any other legal or equitable theory.
Nothing in this Agreement shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
12. Maximum Damages
If, notwithstanding the limitations above, Superbloom Style LLC is found to be liable to you for any reason, our total liability shall not exceed the total amount paid by you for the Product(s) in question within the six (6) months preceding the claim, or fifty U.S. dollars ($50), whichever is greater.
This limitation applies to the fullest extent permitted by applicable law and represents your sole and exclusive remedy against the Company.
13. Dispute Resolution
A. Binding Arbitration. In the event of any dispute, claim, or controversy between you and the Company relating to these Terms, the Products, or your use of the Website, the Parties agree to first attempt to resolve the matter informally. If a resolution cannot be reached, the dispute shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. Arbitration shall be conducted in English and take place in Marin County, California, unless otherwise agreed in writing. If arbitration cannot proceed in that location, the Company may designate an alternative venue within the United States. The Parties will equally share in the costs of arbitration, and any decision rendered shall be final and binding and may be enforced by any court of competent jurisdiction.
B. Class Action Waiver. To the fullest extent permitted by law, you and the Company agree that any dispute resolution proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in or bring a class action or representative lawsuit against the Company. If a court or arbitrator finds the class action waiver unenforceable as to any particular claim or remedy, then that claim or remedy (and only that claim or remedy) must be severed from the arbitration and may proceed in court, while the remaining claims remain subject to arbitration.
C. Injunctive and Equitable Relief. Notwithstanding the above, either Party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or proprietary information. For such cases, the Parties hereby consent to the exclusive jurisdiction of the state and federal courts located in Marin County, California.
14. Age Limitations
You must be at least 18 years old to use or make purchases through the Website. By accessing the Website, submitting payment, or placing an order, you represent that you meet the legal age requirements in your jurisdiction and have the authority to enter into a binding agreement.
If you are under the age of 18, you may not use the Website or purchase Products without verifiable parental consent. By using the Website, you further confirm that you are not permitting any minor to access or use the Website or its features without appropriate supervision and consent.
15. Modifications to Terms
We reserve the right to update, revise, or modify these Terms at any time, without prior notice. Any changes will be effective immediately upon posting to the Website unless otherwise noted. Your continued use of the Website or any Products after such changes become effective constitutes your acceptance of the revised Terms. You are encouraged to review these Terms periodically to stay informed of any updates.
16. Privacy + Protection of Personal Information
We respect your privacy and are committed to protecting your personal information. Our collection, use, and disclosure of data in connection with the Website and your purchases are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website or purchasing Products, you agree to the practices outlined in our Privacy Policy.
17. Termination of Use
We may suspend or terminate your access to the Website at any time, for any reason, without notice. Any obligations or liabilities incurred prior to termination, including payment for any purchases, will remain enforceable. We also reserve the right to modify, suspend, or discontinue any part of the Website at our discretion, with or without notice.
18. Choice of Law
These Terms and the Parties’ relationship are governed by the laws of the State of California. In the event of conflicting laws, the laws of the State of California will control. This clause applies to the fullest extent permitted by law, including for users residing outside of the United States.
19. Notices
We may provide notice to you by: (i) sending a message to the email address provided by you, or (ii) by posting to the Website. Notices sent by email will be effective at the time of sending and notices posted to the Website will be effective upon posting. You may provide notice to the Company by certified mail to Superbloom Style LLC, PO Box 6813, San Rafael, CA 94903. Notices provided by certified mail will be effective upon actual receipt of the notice.
20. Severability + No Waiver
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court with jurisdiction, all other provisions set forth in these Terms will remain valid and enforceable. By failing to enforce any right or provision of these Terms, we are not waiving the right or ability to enforce the same rights or provisions in the future. Any right or provision in these Terms will only be considered waived if done so in writing by an authorized representative of the Company.
21. Transfer + Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any unauthorized assignment shall be null and void. The Company may assign its rights or obligations under these Terms without restriction.
22. Force Majeure
To the extent that any failure or delay in our delivery of the Products under these Terms is caused by or results from acts or circumstances beyond our reasonable control, we will not be liable or responsible to you and the same will not be considered a breach of these Terms. Such acts or circumstances beyond our reasonable control could include, without limitation, acts of God, fire, flood, earthquake, natural disasters, cyber-attacks, terrorism, revolution, insurrection, civil unrest, national emergency, epidemic, pandemic, labor disputes, supply chain restraints or delays in obtaining suitable materials, materials breakdown, telecommunications breakdown, or power outage.
23. Headings for Convenience Only
Headings in these Terms are for reference only and do not affect the interpretation or enforceability of any provision.
24. Entire Agreement + All Rights Reserved
These Terms, together with our Privacy Policy and any other legal notices or policies posted to the Website, constitute the entire agreement between you and Superbloom Style LLC regarding your use of the Website and purchase of Products. All prior agreements, whether written or oral, are superseded. The Company reserves all rights not expressly granted in these Terms.
We respect your privacy, and when you click “Sign Up,” you are confirming that you agree that information you submit will be protected and used as permitted in our privacy policy and terms. If you do not agree to any of these terms, you may not submit this form.
